SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vida Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product same as description very fast arrived in about 5 days from Spain I tried it looks good quality but do have the name our feedback after you tested fully however recommend the product excellent value for money
The product corresponds to the description, delivery in time, I do not see the point in describing all this. Downloaded the app and very quickly connected to the camera, the control is clear, no problem, the image is not bad, it follows the movement well and sends a message to the phone.. I recommend the product good.
All right packing, they came in fine, missing testing and installing, but it looks good, later I'll comment if something doesn't work out, thanks
Delivery to the point of self-delivery three days, Moscow, the camera Super itself tracks movement and turns behind the movement, quietly switches from day to night but expected a smaller size than than well suited to old mounts from the previous camera in principle I advise this camera
The shipment arrived on its date but the chafada box. The camera I connected it and it goes well
Nice camera! Second X emai camera at home. One is watching the entrance, the other is following the car! Took with a memory card 64 GB. Set up quickly, because there is experience, but there is nothing difficult! Recommend! Delivery to yanao is fast, delivered DPD in Russia. But I had to learn with DPD support, I wanted to deliver at all on the 20th, although the parcel was already at the terminal. Their support is generally incompetent!
уличная IP Wi-Fi видеокамера. Характеристики уличной видеокамеры: Защита от дождя и пыли (IP66) разрешение 5 мегапикселей! всё покажу как подключить, дам инструкцию на русском языке. Есть функция слежения за объектом (Когда в злне камеры появляется человек, камера сама поворачивается за ним- куда идёт человек туда и поворачивается камера) Есть Ночное видение, в полной темноте снимает, если Вы не хотите долго ждать посылку из Китая, можете купить у меня в магазине "Чудо техника" в Санкт-Петербурге по адресу улица Турку дом 10 корпус 1, Продаю немного дороже чем на АлиЭкспресс, зато есть в наличии, можно потрогать и проверить перед покупкой, могу отправить в любой город России компанией СДЭК, с оплатой после осмотра содержимого посылки при получении. Стоимость доставки от 200 рублей, в зависимости от региона. мой номер телефона +79533411610, есть Ватсапп и вайбер. Есть разные товары по низким ценам, смотрите у меня на сайте, (ищите в поиске магазин Чудо техника в Санкт-Петербурге)
If you do not want to wait a long time for a parcel from China, you can buy from me in the store "miracle technique" in St. Petersburg at Turku Street house 10 building 1 1 but it is available, you can touch and check before buying, I can also send to any city in Russia by sdek, With payment after inspection of the contents of the parcel upon receipt. The cost of delivery is from 200 rubles, depending on the region. My phone number is + 79533411610, there is watsapp and Viber. There are different products at low prices, see my site, (look for a miracle technique in St. Petersburg in the search).
Great camera IP, ideal for security residêncial, clean and very sharp image. Arrived fast and not taxed!
Delivery 3 days, very cool!!! Thank you to the store, quickly sent!!! How do I check out
Selling Well I recommend! Prishol goods in two weeks Samara region. The camera is excellent, at home checked everything clearly, the night mode allows you to consider that yes, where, works as a walkie-talkie, you can negotiate with each other. Only here the box was hurt, and the camera itself is whole.
если Вы не хотите долго ждать посылку из Китая, можете купить у меня в магазине "Чудо техника" в Санкт-Петербурге по адресу улица Турку дом 10 корпус 1, Продаю немного дороже чем на АлиЭкспресс, зато есть в наличии, можно потрогать и проверить перед покупкой, также могу отправить в любой город России компанией СДЭК, с оплатой после осмотра содержимого посылки при получении. Стоимость доставки от 200 рублей, в зависимости от региона. мой номер телефона +79533411610, есть Ватсапп и вайбер. Есть разные товары по низким ценам, смотрите у меня на сайте, (ищите в поиске магазин Чудо техника в Санкт-Петербурге). дам инструкцию на русском языке и покажу как настроить. покупателям с алиэкспресс делаю скидки от цен на сайте.
Everything is fine, but I would like that there was an entrance for Cables. She's not in this camera. Connection only by Wi-Fi. the camera is connected, all functions are working. In the box with the camera there was a mount and an SD card for 64 GB.
Set the difficulty had brought ㅡ ㅡ Password setting is pretty difficult to Max long letters medium Medium number loaded Dunedin pig as having Queue know recognize more 뎠 to old shoes had more is recognized four ㅡ ㅡ Manual is availed structure especially when Box etc.. 뾱 뾱 is one provider utensils just product Dame have box the ㅋ ㅋ just as Det ㅋ ㅋ ㅋ ㅋ ㅋ ㅋ Wai later work is a transmitter charge
Как обещали доставили быстро. В пастомат Санкт-Петербурга за 5 дней. Упаковка была целая и невредимая. Внутри полный комплект, как в описании. Подключение по приложению "ICSee" было не сложным. Камера работает. Продавцу с доставкой спасибо. Буду тестировать дальше.
Packing no, no pupyrki, inside the spoon plastic trxnil, let's see
Заказ выполнен молниеносно. Благодарю за оперативность. Камера супер. АлиЭкспресс начал радовать и удивлять своею быстротой прибытия товара.
Отличная камера, описание и комплектация соответствуют. ИК подсветка, микрофон и динамик работают, пишет на флешку Samsung Evo 32 Gb, программа для андроид на русском, настройки не сложные. Доставка быстрая. Рекомендую! Спасибо!
For the third time I order from this wonderful store. Previous cameras work perfectly for the second year, survived the frosts of po-35 and the summer heat of 2021. This camera was ordered at the request of the wife to look after the baby. Cute device, the movements are quiet (the speed is adjustable). All antennas are connected. Additionally pasted a small radiator on the processor (heated decently), it will not be superfluous. The quality is good, the picture is saturated and clear, the factory settings are average, you can make a picture clearer. WiFi quietly catches all over the apartment. A small minus is a short cord. Easily solved by USB extension cable. According to the first impressions-an excellent and inexpensive camera, let's see how it will continue to work. The seller is great! All success and good luck!
Fast shipping from Spain, just 1 week. The camera is great. I'm satisfied. Thanks
It arrived quickly 15 days. The quality is quite normal all functions work. You can take more.
Order came very fast, within 5 days. Quality is good. In the kit everything is for connection. How to Install I will add a review. I recommend the goods to everyone and the store.
Great stuff. Corresponds to the description. All declared functions work. Tracking objects within 8 meters works fine.
Super fast delivery in just three days in Balashikha Mo, but! The box is very much crumpled, the Mount is broken, and most importantly the camera does not turn on. Most likely it's the fault of the transport company, as I have this fifth camera of this manufacturer and the first time such trouble. I wrote to the store, waiting for an answer from him.
For such a price, and even for a coupon, an excellent camera. The application is not everywhere overseen.
Excellent camera, worth your money, a good image, and a cool thing as a capture of movement, everything works, now with his wife we can watch what children and animals are doing without without without the only long deal with the application, did not want to take the camera, but a couple of hours of time spent, led to victory)))) I recommend! Came very quickly to Baltiysk in just a week)
The goods came very quickly. I recommend the producer! I did not communicate with the store. There was no reason. The goods were tracked. Set up quickly. The picture quality is good. The sound is not very. Messages come to the phone. Price and quality correspond. The question of how long it will last will show time.
The box is not crumpled, everything is whole, connected without problems the function all work. I took from home to watch the car through the window and when dark turns on the night mode, from the glass there is a reflection of the LEDs that blinks the camera. You need to disable IR mode but there is no such in the settings.
Arrived A day earlier, very happy with shipping. Not yet tested, when you start it you will re-evaluate.
Recommend mega ordered 11.11. AND came 17.11. To Poland. Elegantly up installs and beautifully sees in the day and at night.
A good camera I take the second one, before that I took 2MP, this decided to take 3 MP differences is, I ordered 12. 11 and received a courier to the House 16.11 is cool, that such mega fast delivery, took on the shares 1725 rubles. Connected in 2 minutes, I advise all the store and the goods. Thank you.
Quickly came, in a week The Courier brought, checked the camera works
The camera works very well it connects very fast I have several and perfect I will buy again it works with icsee and ba very well
The parcel came Damaged. the goods respectively, too. Opened the dispute, the refund was made.
Прикольная комера. Еще не разобралась, но Облако платное, если что хранения. Я взяла с флешкой. С неё уже буду переносить в Облако. Датчик движения попробовала-работает. Орать попробовала на кошку, но качество срань-помехи и это, может из-за того, что пока камера и телефон в меньше 50 см друг от друга. Не знаю. Буду дальше разбираться. Так все нравится-главное качество, простота использования и запись - это все пока меня устроило, поэтому все отлично)))
I will give you instructions in Russian language and explain how to connect and customize, there are different models, and also there is an infrared film for a warm floor at a price of 370 rubles. Per square meter, it is even cheaper than on AliExpress, also I can send to any city in Russia by sdek, with payment after inspection of the contents of the parcel upon receipt. The cost of delivery is from 200 rubles, depending on the region. My phone number is + 79533411610, there is watsapp and Viber. There are different products at low prices, see my site, (look for a miracle technique in St. Petersburg in the search for a store). I have on the site video reviews of thermoregulators, where I tell about the functions and settings. If you do not want to wait a long time for a parcel from China, you can buy from me in the store "miracle technique" in St. Petersburg at Turku Street house 10 building 1 1 but it is available, you can touch and check before buying
Thank you for the quality goods, fast delivery. Everything corresponds to the description, perhaps the quality does not correspond to 1080r, but the cost of its value is quite acceptable. Despite the bruising of the box, the goods were not damaged. Set up in 10 minutes, without unnecessary effort.
배송은 진짜 빠르구요 4일 만에 도착 휴대폰 연결이좀 힘들었어요 .와이파이 5기가 지원 안되구요 2.4기가 로 연결 해야됩니다.첨엔 삼성폰으로 연결 햇는데 영상속도가 엄청느리더라구요 56kb/s에서 왓다갓다 .영상 흐림도 끊기 구요 그래서 아이폰으로 다시 로그인 하니까 200kb/s아주 좋아요 삼성폰 어플 지우고 다시 깔고 로그인 하니까 속도 아이폰 이랑 비슷하게 나왔어요 핸드폰 문제는 아닌듯요.가성비갑인듯 오래쓸수 있엇으면 합니다.
Works clearly, thanks) delivery was very fast order two cameras)
llegó en paquete bien tengo q probarla el envío muy rápido vendedor sconsejable
Extremely fast with 20 days for PB and well packed. Still put to work and make additional comments .. But otherwise note 10 for delivery and the store.
The order came quickly, the box is not crumpled, all the contents are whole, thanks to the store, until the camera called, after checking, I will leave a further feedback!!!
Came very quickly, a week earlier than the due date. Excellent image quality and sound from the camera and on the camera. When the mounting broke the bolt of fixation, it for some reason it is plastic, slightly twisted and everything. I had to change it to metal from handy. For a long time I understood why it does not connect, it turns out that it is necessary for him to stand the resolution to determine the geoposition what I do not use, turned on on on Pleasantly surprised that the kit included a power supply and a cord, as well as self-tapping fasteners and an adjustable mount to the wall or ceiling!!! Thank you store!!! I'm happy with the purchase! The rotation motors of the camera work very quietly!
Generally use a big bunch of not shied.
Good 슺, definition also shipping, connection diagram Okey
Fastest delivery, order 11.11 in 16-30, delivered 13.11 13-20 DPD. I take the sixth camera in the house, work perfectly, the application is convenient
Quality at 2000. Plastic cheap, memory card Noname. But everything works, and in the application, and to the registrar has attached. It is controlled well, in the night mode it also works
The order came quickly without a flash drive I put my own there is a card slot. I got a little worried about the settings. Everything works now testing. The wire is certainly short. In general, I took it for the house. Downloaded by code in the instructions
⭐⭐⭐⭐⭐ Main features of purchase: Arrived with less than 20 days All as advertised Well packed Had no customs fee Link with desconto→ https://s.click.aliexpress.com/e/_ AC5gzO Be sure to compare prices links below and see other options, add in CART and see the coupons available: (To browse links, copy and paste the links for the computer browser address bar) Xiaomi Mi TV stick→ https://s.click.aliexpress.com/e/_ A0mwtI Headset gamer havit→ https://s.click.aliexpress.com/e/_AUSSnK Mouse gamer razer→ https://s.click.aliexpress.com/e/_ 9v2iuc Smartphone 5G barato→ https://s.click.aliexpress.com/e/_ Ad2dhw Be sure to leave but this comment! Good shopping!!! ⭐⭐⭐⭐⭐