SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vida Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came before the deadline, all declared in the kit, batteries in the nearest store. Protesting works measures calculates. Producer advise
Good tool. Came 2 weeks before the MSC, there are no batteries (in the photo my) card and a cover is that pleases. Thank you for the speed.
Goods gun. considers area Volume and The rest of the complex magnitude. carrying case
Lightning delivery to Moscow. Quality range finder and accuracy at altitude. Recommend to buy 100%
Shipping fast. Packed well (factory box + envelope with air bubbles). In the process of shipment did not hurt. The goods are made in appearance and to the touch qualitatively. It measures well and precisely. Powered by two AAA batteries (small finger), which are not included. In the complete set with the device goes: a belt bag, a reflective card, a dark (wrist rope)-see the photo. In general, the product is satisfied, for home use is no longer needed. The goods and store can recommend
The goods came late. Packing whole. The device works. In general, I'm happy. Delay is possible due to Russia Post
If you are happy to arrive.... Now only stays test it
Looks great in work until I checked because there were no batteries. I'll check it out.
Excellent recommend very good or yego to mty nl Mexico in and very good price
Sent at the same time, arrived fast, less than 15 days!!! Thank you store!!
Arrived early, 15 calendar days to count-MG, works perfectly, simple and easy use, recommend
Sent to the point of issue for 3 days
The product is very good, brand properly the footage and the calculation to square and cube!
Fast delivery to Postamat. Everything is intact. Seller recommend.
The parcel came before the specified period, packed well. The device works fine. I advise this store!
package well received, not yested yet but seems ok. thanks to the store.... very happy...
Range Finder fire! Small, accurate, light.
The goods received fully correspond to the description. Shipping from China took 15 days since purchase. 8 days before planned. The device is in working order. In appearance, it is executed qualitatively, in the hand lies well, but you know that the thing is budget. Accuracy of measurements and quality of execution will be checked during use. I'm happy with the purchase. To the store-thank you so much!
KAEF
All perfectly came the charged battery has not yet checked how much is enough but if really 800 milliampere almost a year from the minuses this Micro USB charging time is already put the type the type
Everything is working, the readings with tape measure, will use.
Great stuff. Measurements are accurate. Checked for 4,5 meters and on 15-with roulette everything came together to a millimeter
I arrive before the date, the exact and well-packed product
The range gauge is good, complete with a lace, a cover. Measures correctly,. Bubble level down
The range meter is good, it's accurate. Delivery before time.
The goods are satisfied, before Anapa delivered in 13 days, I advise the store
Fast delivery, track tracked. Measurements exactly. Seller put a small gift)
Good Roulette, red marker, precise changes, considers area and volume, there is an angle meter
Has a calibration function, do not remember the error. Levels on the body have a great error. Recommend
If everything agrees. It has digital level and built-in battery
The digital tape measure is cool, all pratzew. Goods are contagious!
All perfect very satisfied with product and store. I recommend!!
Normally works, for its cost. Information on the display is well read. I did not notice much difference. Batteries were not included.
Batteries were not included. The device itself is a good screen informative. Works clearly.
Good item it meets at descriptive it packaging is it well is a bit light but I knew lit it rest just to check uncertainty measurements and tolerance I recommend
I received the product broken Photos displayed.
It came very fast and works very well the very affordable price
Excellent tape, arrived very well packed and working all 100% recommend 5 stars for this product.
The parcel arrived intact and safe, without damage. The equipment is very high quality. I ordered with a built-in battery, for the possibility of operational charging and the use of a range finder. In general, the purchase is satisfied. I hope for a long service life. To the store Thank you very much and success in business!
Assembled qualitatively. Measures correctly. The height of the device itself (for me it is important) 104mm. Minimum measured distance of 15 cm (considering the length of the device itself) maximum about 40 (my base version) instruction in Chinese and English.
Came, looking quality, did not check in the work yet
Corresponds to the description of the size of the button Mobile
Arrived after 3 weeks. We will check the operation of the equipment in the near future.
Excellent thing, fast delivery. Immediately measured everything you need. I have 18 cm.
As in description very practical and very precise measurement quite liked
Arrived before the stated deadline. I turned it on, it works.