Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Star (141) | |
4 Star (14) | |
3 Star (0) | |
2 Star (0) | |
1 Star (0) |
Works fine!
Very fast shipping service top quality ומצוין highly recommend
Missing to test it but it works well, good image, control with cel. You choose what you record
Wow
Fast delivery, while I did not check, I will add a review.
The camera is good. If you buy a memory card, then the record is saved. Reacts to the movement and then the recording is consistent. Controlled through the app. Through the camera you can hear what's going on. You can talk, but the only negative, is a delay in a few seconds, which makes communication difficult through it. Suitable for installation in the house for tracking children who stay at home.
מצלמה ממש טובה! נוחה לתפעול ואיכות טובה.
It is easily configured, following the instructions.
We take 3 already) (in two rooms and a village). Super, no complaints. Delivery is super fast, the courier brought home!
obrigada
Arrived very quickly as agreed not yet tried for the moment
заказываю не в первый раз, всё нравится. единственный минус это перестает работать микрофон
Cameras came in three weeks. I did not check the work. Packing whole.
It came fast. Very good quality in the picture.
perfect works very good shipping was very fast thank you
great product... works perfectly thx
Excellent Product tested took first super easy setup in network 1080p approved 5x digital zoom
It works great, and super easy to set up. By putting a stick, it doesn't say what the SD is for, I buy it thinking the camera itself Records, and it has no Bay for SD. For the rest Enchanted
i bought 2nd one..
The camera came quickly, about a week to the apartment, without damage. Installed the application V380 pro, connected to the phone, instruction in English. Picture, sound good. The sound sometimes with interference (on the camera itself) but in general we were very satisfied, you can communicate through the camera. At night, the image is also good. The camera turns where you need to. The only thing confused was the loud voice of the procedures (turning on, connecting), when the child does not sleep very comfortably.
I ordered earlier such cameras and they worked with the V380 application, and these with the Tuya application. I have 9 cameras in three stores. Six of them work in the V380 app and three in the Tuya app. Combine all cameras into one application-you can not. Uncomfortable, you have to switch between applications. Otherwise, there are no questions.
Received quickly
Everything is fine, the camera corresponds to the description. Picture of good quality. Seller recommend.
Тоже покупаю такую камеру второй раз, очень довольна. Работает исправно , подключила без проблем
The goods did not receive the fault of the post office. The store sent quickly and the camera came much earlier than I expected. Went to the Post Office 4 times, first could not find the parcel, and then stupidly sent back and all by their fault. Disgusting work! The time of the dispute has already passed, but I contacted the seller. He checked and I got the money back! This is very cool, thank you seller!
Impressive performance and price.
Works as expected, I thought it works with batteries.
Это уже 3я камера, все работает. Но все таки у первой звук внешний плохой, то есть через телефон не слышно что происходит в квартире. На других двух все слышно хорошо
Very good, easy access ameii
Great thanks
Fast shipping! Everything works fine!
I found a glitch-if for a long time (more than 12 hours) there are no events (there is no response) the camera "leaves" in the ophlan. In the disable settings of this function did not find.
Everything works well
Fire
This is the 8th camera, all super, delivered on the 4th day home.
The camera is cool, took with his wife to see what animals do. The truth did not understand how people add it to smart life, or Toom.
And so: the camera for its money is excellent. See in the dark, you can listen to what they say. There is also a feedback function, I.E. You can say something through the camera. Rotates, you can control from the application as a remote. There is a connector for a memory card. But it is certainly difficult to set it up.
Excellent camera, its money costs, there is a delay of about 2- 3 seconds probably due to the Internet, but it's not critical! Review crazy, night shooting very pleased!
Works great, didn’t take too long to arrive and easy setup
camera is of good quality, easy setup, very clear ir night vision
The camera is cool, the delivery is fast. With a connection, you break your head, but decide ..
Всё хорошо. Спасибо.
fast shipping, low price , work as expected
Camera is super.
The product is very good image and video quality.
The Camera works perfectly! The shipping was also very fast. Very satisfied!
This is a high definition PTZ camera with many functions that met all my expectations.
Second camera I order and it's very good
Камера не FHD, а в остальном всё отлично.
Is good