SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vida Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good thing.
The product came quickly and fully corresponds to its description. Was charged at 70% and the charge keeps well.
Товар пришёл. Соответствует описанию. Большая и тяжёлая вещь)))) Упаковано супер)))
Shipping is fast and satisfied. Product weight significantly heavier. A brick as four key
Быстрая доставка за 10 дней,купил за 600 рублей вообще топ,курьер привез домой,в комплекте не было проводов,очень тяжёлая штука)Все работает, выглядит шикарно,заряжает
Perfect, very good product!
аккумулятор хороший. уже заказывала один в этом магазине. пользуемся 2 года уже, работает. заказала ещё два. очень удобно в путешествиях где нет электричества. пришли за 10 дней в пункт выдачи (долго не могла понять где их заберать. в тот раз курьером доставлаяли). немного помяты коробки, но сами аккумуляторы целы. заряжены на 70%.
My first believe bank, impressions are still positive, then I'll add a review.
Attention a la décharger totalement avant le premier usage pour la recharger totalement et pas trop vite. Cela améliorera les performances et la durée de vie de la batterie. je suis très content elle est top. Arrive en France en 3jours. top
The best! Fast delivery, Good quality. I recommend!
пришёл за неделю,очень быстро,товар надёжный и очень мощный.Советую продавца.
Great product, shipping was very fast, fully recommended
Came quickly, did not even have time to come to the city, took at 11.11 for 1017₽ together with the coupon. I have not yet, but all the friends appreciated and asked for a link to the Pover✨
ok
Доставка до Пензы за 4 дня. Всем доволен.
Its large and heavy with really high quality built, looks exactly as described. Well packaged and arrived in just 6 days to Sydney by Ship from Australia. Fast charging seems to be working fine. I will be draining the battery and recharging it as advised by the product tips note.
Great power bank! Qualcomm Quick Charge works. MTK pump express works. Other modes of quick zaoyazki to check was nothing, but I'm sure that, too, work. Through charging works. Charging at the same time two devices work. Charging at the same time two devices and the bank itself works. Fast charging is only on one port and does not work when charging through or when charging multiple devices. The capacity did not measure, but judging by the weight of the bank, it is hardly much smaller than the declared. In general, the Bank is satisfied, I recommend it to everyone and the store!
Delivery fast, received in Pyaterochka, came completely discharged charge Let's see how much enough
Got the parcel. All corners of the cardboard box were jammed. Thought there 'd be damage. After unpacking and careful inspection it turned out that everything was whole. The main point is warning that this power bank is very heavy (approximately 671 gr. According to the manufacturer) and dimensional. The dimensions and weight of this "white brick" will not allow you to keep it with one hand of a girl with a smartphone. This power bank needs to be worn in a bag or backpack and recharge gadgets stationary. The dimensions of its length and width perfectly match with the redmy 9-look photo.
Came a whole, charged 80%, the release date is not indicated to live, we will see before that ordered Guffy the release date August 21G was enough for one discharge, but the date date
Powerful brick, full charge, was well packed in the box, quickly charges the body. Seller advise
Excellent battery, came quickly, almost fully charged, packed well, thanks to the store!
The order was issued in Voronezh on 26.11.2021, the courier brought home 30.11.2021. The product corresponds to the description, Power Bank is straight volume and heavy. In action have not yet tried, I hope will last a long time.
Great Bank. Took the second for a gift. The first one works Super. Recommend.
The product corresponds to the description. The store quickly fixed, delivery to postomat, very convenient, paid 30.11, received 05.12. Thank you!
Thanks to romoussu power bank, the quality of the products is excellent. Thanks for the fast delivery.
Order came in 6 days. Mail boxes, but banks are working. Keep cool, fast charging very pleased. Weighs well, but it's not a problem, in the evening you can fight back in the turn)). Order satisfied, store Thank you
Рабочий. Тяжёлый. Функция быстрого заряда работает
Packing is good. Everything works
The goods came charged, the store sent quickly, there was no communication with the seller Not yet used
Free Courier courier to the house. Charges half a day. Everything is perfect, but it's like a brick, very heavy exactly like kirtch and brick size. Look for yourself. I'm suitable for home, if there is no electricity, but with me in the city to carry hard bricks.
Heavy power bank)) I just came in a thin box, without damage. 30000 Mah is indicated. Came charged, works))
Hi everybody! Good health to all! The parcel came in a few days, to the Republic of Tatarstan, the city of Lenin. Received in the store five-5post, in my opinion more convenient and faster than in the mail. This power bank is not the first time I order. Brick is heavy enough. Thank you to the store for the goods. If there are good discounts, I will order more!
My Acer Liquid X2 this device has charged already 7 times. True, with active use of the phone during charging for some reason, charging turns off. This is the moment I consider to be the only minus. And so in general a good device, though a heavy padle, but what can you do.
Chargers came very quickly! The store is great! Recommend!
Ordered on 01/12 received 03/12! Very fast delivery! Haven't tested but looks big out as you can see in the pictures. I will be a review writing alsk I him several days tested do. To Be Continued!
Buena batería . Entrega rápida y a falta de comprar una funda para la batería, recomiendo a este vendedor.
It's all on time! The order went about 5 days to Orenburg! I really liked the product every day! What will happen next will show only time)
Great product for a excelent price. Heavier then excepted
Спасибо! за быструю доставку 7 дней, заказывал 12.11.2021 Очень доволен качество отличное, вес тяжелый, прибыл заряженный 90% проверил работает, соответствует заявленным характеристикам. "ROMOSS" умеют делать powerbank
Доставка за неделю до постамата в пятерочке. Коробка мятая. Но сам зарядник цел, заряжен на 75% пришёл. Пока все работает. Но он конечно совсем не лёгкий. Инструкции все не на русском.
Came in less than a week. The kit does not include a cord, but this is clear-the price is lower than the skirting. At first glance it seems quality, let's see how it will be in work.
Delivery to Volgograd in 7 days, took on the sale for 1000₽ very satisfied, came charged interest at 70, only that's the packaging for some reason, I liked the release of of of a in the comments they wrote that someone came 2019 years of release.
Everything works! but)) what a heavy and large))) consider when ordering) but the volume is large!
The power banks were successfully delivered. All are functional. I recommend store and I give you 5star
Delivery to the Kaluga region 5 days, Super! massive enough and heavy) looks neat and made qualitatively, in work has not yet been checked,
The bank's normal! Delivery is fast, from Russia. I brought a courier.
The product has gone all the way to Slovenia priyshov for two types. Let's say the characteristics. Bule's box isn't busted. Uncle for a coupon in the middle.
Delivery is fast, received in Postamat. The native box in the usual polyethylene envelope without transport packaging, from this fell corners, but the device itself did not suffer. Charged out of a box at 75%. Compliance with the declared characteristics to check nothing, reviews on the Internet say that all Hood.
Shipping is about a week as soon as received. Charging well Busin. Size weight also significant. Can be used in home off Rahman.