SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vida Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normal lamps. For such a price-generally fire! We went about a month, although new mail. I put it on the far side, so I should last a long time) the error did not come out! Recommend!
Пришли быстро! Упаковка по мятая сильно, но всё целое. Проверил на столе, светят ярко, все рабочие и кулеры тоже работают. По смотрим сколько прослужат. 3 года назад брал такие же и только не давно одна сгорела, использовал днём как ДХО и ночью как ПТФ, не выключались они короче говоря. Покупкой доволен, продавца рекомендую!
Thank you to the store, I order the second time, I recommend this seller
It came in a crumpled package. Some kind of dirt on the diodes. I did not check yet
Parcel received quickly thank you to the store, remains tested I will come back to put an additional comment☺️
Everything is very good. Thank you store. Quickly sent and quickly came. For a long time I order from this seller. Recommend
Package was not good. Thanks to God it came safely without damage. I looks good. I’ll test it & gl’ll give feedback
I take here for the third time, it is recommended to cooperate.
Box crumpled came lamp vorde whole until installed and checked
Lamps in the form of quality, until put, delivered to the point of issue in 12 days
Came very quickly, the light arranged me, see how long it will last put on the far. With fsochs
It came quickly to Belarus until I put put a feedback. Thanks store
Ok
Excellent store, I order the second time everything, quickly and qualitatively ..... Recommend .... Thank you!
very good
The bulbs are fine and good but the packaging was bad and damaged.
Product received within delivery time. Good quality product, lack to test Seller recommended.
Everything glows down everything works
Came in a mint package but like whole, if I do not complement the review means work
Product very well packed and arrived with 12 days in my home Super recommended thank you
Lampy came to the Celia, but the box was smashed. Shine on their parameters well
на вид не плохие, светят вроде ярко. В машину ещё не устанавливал
They arrived very quickly I will see the lighting after the box where the lights arrived is very thin and it does not provide safety I hope the lights are working
Got the parcel.
all good, great product as described, good store, good packed
The order came quickly thanks to the store the package was crumpled but the lamps are not damaged yet have not checked work or not as the plug will unfollow the seller recommend
I put only one lamp in return for the burned, the quality is good. Seller recommend. Delivery fast!
Коробка мятая, была в пупырке, лампы на вид целые, проверю дополню.
In Chelyabinsk Weeks 2-3, in different ways come, delivery in five without queues, it's cool, in the fog died in a year, in the middle of the long year year year I think for this money good options, shine perfectly, I ride the night on the fog in the city, the track includes headlights)
Ordinary not expensive lamps, faith in PTF is just for a beautiful appearance.
коробка смята слегка, а так всё работает
Installed on my 2016 Chevy Spark EV and it looks great and bright! Very good!
Came quickly, box crumpled only, to work did not check yet
Arrived right, but still not tested, more believe working, as already bought two pairs before. Recommend.
For headlights, they will be weak, for DHO-will come. Shine mediocre, but for its price is quite justified.
The bulbs are awesome. Shine very well. Tula's been here for 17 days. At 21099 get up, only the protective covers are problematic to put a little on the spot because of the size of the lamp
I buy a second time. Seller recommend.
Fast delivery and good light for my headlights the triple light that the alogens and the light cut is perfect not There loss of light on road, the lighting point is accurate to that of the halogen bulbs I didn't see anything with my led Angel headlights but with this the problem is over, Highly recommended, it's just that they don't go out on fire if it were the case I could do it around here but they 've been buying four bulbs for two days and it's perfect
Light bulbs gun for its price!!!! There is one jamb, the delivery damaged the box and the lamp works cosally it is necessary to hold straight, well, there are no complaints about a little and everything. Ordered in the fog 2114 rose as native. Thank you store. Delivery is really fast to Rb 2 weeks. The photo is purely foggy.
The product is very good. arrived safely and in a good condition. it came very quickly before the appropriate date.I recommend the product and also recomend the store.
Honest store. Fast. Product as described. Everything is OK. Quality product.
Shine on 3 + .. put in the fog lamps Solaris. purely for the appearance of white light will go
!!! A month to Moscow. The lamps are quite good, bright, shade 6000-6500 K somewhere (Sky white light). By power, this is one of the weak, but it's like a budget option for me (already such), because I take in PTF as DHO. In other words, if you need a good light from the lamps, then you need to take from 12000lm (LM lumens), if as me for the visibility of your car (((then these at 8000lm is quite enough. The number of lumens is always indicated per pair of lamps (see description). For good lighting on 18000-20000lm in general, the bomb will, used such somehow.
Great goods! Shine White White kelvino somewhere 6000 if compared with xenon! Sorry very sorry for my transport did not fit! Since I have an extra plastic car Honda Accord 2007 on the cap itself! Thank you very much for the lamps! Last photo right lantern light bought, on the far wanted to put! But alas! The collective farm has nothing to install!
Exactly as described, excellent product quality.
Пришли очень быстро, продавец контактный, учёл все пожелания, лампы работают обе. Из минусов- лампы слегка болтаются в фаре, придётся дорабатывать. В целом, за эти деньги норм. По цене дешёвых галогенок, вполне себе нормальные LED лампы.
светят ярко доставка две недели поставил на ближний продавец надежный
It came very quickly. Packing as well as everyone in trash. I have not yet put it, work or not, I can not say. But in appearance, whole and like even quality.
Got the lamps fast. The box was very much crumpled, but the lamps look whole. Put in the headlights, one shines normally, and the second is very humming and very badly shines also with a blue shade. Asked the store to send another lamp,. I'll look at the result!!!!, then I'll write.
The spotlights arrived in a week in Mexico, the brightness is very powerful, box came a little mistreated but the interior was intact, all in good condition, I recommend this product.