SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vida Place (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The lantern is cool, all the functions listed work. According to the translation Instructions: Inside the case, the sound makes a vibration sensor ball, in the instructions write that this is the norm
The item was shipped quickly. Delivery-lightning, up to Yaroslavl in 10 days, was tracked all the way. Packed well. First impression is good. The case is plastic, but in this case, probably this is a plus. Before that, I was with metal. Body, very heavy broke the mount. This test passed, the drop led to the side-lantern in place. It's not bad, in total darkness, I would say perfectly. 5 modes, you can choose for yourself. The power button is touch-sensitive, a little not familiar and how much will work-will show time. There is also a remote one, it is attached to the steering wheel, it is included in the charging connector and the sound only works from it. By the way, loud enough. The quality of the lantern itself is good. The capacity of the battery is written only on the box, which is not known inside, the case is not collapsible. But for something you can charge from pawerbank. I came half charged, I fully charged somewhere in 1,5 hours at 2 amps. Its function performs, the price is adequate. I recommend the goods and the store (with the supplier. Did not communicate).
The goods quickly everything is whole. Everything works. I'm happy with the store. Before Ulyanovsk, the parcel with Tovala for 2 weeks. Thank you very much.
Всё отлично! Фонари хорошие, качество достойное. Комплект полный, соответствует описанию продавца. Передний заряженный, задний с батарейками. Режимы переднего: ближний макс, дальний, ближний+дальний, ближний мин. У заднего фонаря 3 режима. Упаковка достойная, приехало всё без повреждений и в срок.
It looks very good quality, very satisfied (Very fast shipping)
Good product and excellent shipping time 2 weeks approx. Packing with air bag. Now to test the product
Пришел все в норме доставка 25 дней. Проверка при получении все работает как в описании товара. Дальше в процессе эксплуатации будет видно что он стоит.
It's a big enough fan. Touch button. Charge indicator. The signal is only from the console. At first glance, it causes confidence and quality.
Фонарь супер, но протестировав, я закрыл датчик света, т.к. он даже если уже темнеет на улице, он автоматом уменьшает яркость, а хочется, чтоб светил на все 100%.
Everything is perfectly packed. Works fine, but there is only one kind of kudka. Came already charged, at 50%.
Lantern good shines perfectly, delivery Fast Days 7. The button of the signal with the taillight shines also super. The quality is very good material. Time will show.
Ordered on June 24 to Moscow, July 7 took in the nearest spot, everything works, everything corresponds to the description and reviews of previous buyers. Everyone is happy for now
Very beautiful, seems to work well and it has a very powerful
Got it in 4 days. The lantern is both front and rear. The lantern holds tight, not too massive (for me it's good). In the photo the house is away in 50 meters, it can be seen well. The signal is very loud (sorry there is no adjustment of the sound level). With a separate button, I understood that you can use only in dry weather, because. The connection is not protected when connecting the button cable. Auto fog light brightness works well. The instruction is good to be fotoregim Yandex translator (in fact, you only need to understand the priority of light modes). The tail lamp works on 2 tablets 2032 (included). Pleased with the box of the lantern-good quality.
The parcel came very quickly. Everything was tracked. Well packed.
Delivery 11 days before Tatarstan, received in Postamat. Lantern working, charged for 75%, modes all work. Plus a back lamp on batteries like a tablet, fastening plastic, but in appearance durable, suitable for any diameter of the steering wheel. Yes, and also a remote control lamp and a call. In appearance, everything is worthy. Otherwise, the operation will show. Recommend.
Excellent lantern for this money! I advise all fans of a comfortable trip on their bikes. When a long stop itself turns off the light and automatically lights up at the beginning of the movement. There is also a light sensor, which in a certain mode adjusts the brightness of burning. There are spot light (lamp without lens) and extensive coverage (lamp with lens). Charge AKB is enough for a long time. The signal works fine. We can hear it. The mount is reliable. The roughness of the road is definitely not terrible.
Shines bright, weary, inside the rustle of the motion sensor. the call is really loud. the flashlight of its money costs☺️. Took to it another rear with turn signals, turned out a good kit.
It came in 8 days to Ryazan. Packed in an inflatable bag, the box is absolutely whole, though Dari. Assembled soundly, nothing luftitis, only you can hear the work of the accelerometer. It shines perfectly, you can turn on and off from the button, as well as switch modes. The signal is loud, the sound can be changed by long pressing the signal button. The mount is not the most convenient in the installation on the bike, but keeps well Its money costs
The mount is simple. Charging was enough for 4 hours. There are 5 types of humming. Default atomonmobile, 2nd car alarm, 3rd squeak, 4th siren, 5th sound giving back the truck
33 days in the Kiev region. The goods are whole, (with 50% charge), because it saves Air packaging. I have not put it on the bike yet. i will add it later. thanks to the store!
Extraordinary product, exceeded my expectations, quickly sent, highly recommended store.
Very easy to install and the light is very good. I really liked it.
Very good product, better than I expected, feels very good quality. It arrived very well packaged and before the date established 100% recommended.
The lantern did well, the plaza is good, all modes work. On the street until I tried, even the battery was charged.
The plug is not completely closed, the rest is good
Everything works recommend before Tyumen in a week was given a parcel
Everything works. Delivered to Russia in 10 days to the Rostov region. Good, bright lanterns.
I take this for the second time. The headlight is cool. The signal is loud. It shines perfectly. Advise.
Товаром доволен,всё соответствует,единственно,села батарейка,которая в заднем фонарике,но это не проблема.
Perfect lights with claxon and usb rechargeable I am very happy with the purchase I will definitely buy again
I liked everything. Took for 992r minus discount on promo code
Packed well, delivery in Kostroma in 8 days, looks all high quality, the lantern is bright, everything is charged, the call is loud, what you need for the city, you can use so with the button of the remote (where the call), the autonomy time will show...
Excellent flashlight with rich functionality. You can take with you, fastening quality, easily attached to the handlebar. Already charged, and a rear lamp with a battery. It's loud.
It took 12 days to arrive, very well packed and running at 100, illuminates very well, has a control from where you can control the different modes of light and up to claxon, it is small and light, highly recommended
Excellent quality products. Highly recommended store. Fast delivery. Bright flash torches. All well visible
The best lantern, I take the second already my wife on the bike, all in beauty
It's super. Delivery is fast, packed very well. All modes work, and auto mode respectively. I did not install after installation I will add a review.
Быстрая доставка. Отличная упаковка. Сам фонарь супер. Есть датчик света и акселерометр, все работает. Из небольшого минуса, это долгая зарядка до 100%.
Delivery 13 days from the time of order. the headlight has arrived completely discharged. Charging went in two minutes. Not yet. In the rest of the store and I recommend it!
Very good light, exactly the same as description, very reliable and fast store.
The lantern came in 19 days in Altai territory, shines brightly, all modes work, set quickly, left to adjust at night, the signal is very strong
Arrived on less than 15 days. Excellent quality and works perfectly.
A wonderful gadget for a bicycle! Several modes of light. From bleclogo, to bright "in infinity"! Perfect quality. Easy to install and use. Carefully packed goods. Tracked all over the track. I advise everyone who loves or has to ride in the evening. Thank you store!
I liked the lantern very much, it shines far, bright, the sensor of light and vibration work perfectly, I recommend
Lantern cool! I order the third one. Equipped all the bikes. It shines brightly, the light sensor itself adjusts the brightness of the light, which saves battery power very much. The signal is very loud, you can choose a long press sound, there are several options. Delivery to the point of issue in Pyaterochka is very fast.
The flashlight is great. It's easy to make on the wheel. It is valuable that you can rent going to the store. On the remote are 2 buttons: one changes modes, the second is a walk. It's quite loud, but within reasonable limits, so that the passing money does not have a heart attack. I'm happy with the purchase. Advise. In the store next to the House, a similar one costs 2,5 rubles. And the size is adequate-not on the floor of the steering wheel.
Mega-chic lantern! It shines as it should! With a call of pedestrians, you can kill at the site, aztki is loud! Thank you very much to the store for prompt shipment and good packing.
la lámpara se ve muy bien tiene buena iluminación entrega muy rápida a colombia se demoro 21 días falta solo probar la duración de la batería
Already the second such lantern. Great thing! It shines well. Especially cool thing-automatic brightness adjustment. The battery holds long enough-really large. I warn everyone-it charges very long! In theory, almost all night of riding without turning off should be enough. The sound is loud, everyone can hear. The only negative-fastening of the remote on the steering wheel is very bad. The elastic is torn immediately. We're gonna have to do something about it.